The Kitchen Appliance Store (Benk Ltd.) call us now 0845 521 9999
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Privacy Policy

The Kitchen Appliance Store is committed to protecting your privacy. We acknowledge that it is your right to control your personal information and that we have a duty of care regarding the personal information you provide to us. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998) and, unless you give us specific consent to act otherwise, our security and privacy policies govern the handling of your personal information provided to us.

Collection of Information

Here is an explanation of what we need to process your order:

Information collected Why we collect it
Your name & address To check your credit card and to deliver the goods
Your email address & telephone numbers To communicate with you about your order and (unless you have told us otherwise) about other Kitchen Appliance Store related matters
Credit/debit card details To charge your card with payment for the goods. This is done when you place your order.

To ensure that all information we hold about you is accurate please tell us about any changes as soon as possible. You can check the accuracy of information that we hold about you by telephoning or emailing us (see below for contact details). If anything is incorrect, we will delete or correct it. .

Information Storage

All the information you provide is stored in the UK and only on secure servers that are protected in secure facilities including firewall protection and in accordance with the law and the Which? Web Trader Code.

We capture data at field level for operational purposes and may contact you in order to improve our service.


Cookies

We use cookies to help speed up the login process and for security purposes. A cookie is a small amount of data that is sent to your web browser from a web server and stored on your computer. Most browsers enable you to turn off cookies and if you want to do this you will find more detailed information on cookies in the Help section of your web browser.

Information Sharing and Disclosure

We are committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except where:

1. We are required by law to disclose information to third parties; and
2. Disclosure is necessary for the performance of our operations e.g. delivery of goods, and
3. We need to transfer our assets to any successor to our business.

We may also provide analyses of our customers in the aggregate to prospective partners, advertisers and other third parties. We do this so that we and our business partners can understand you better, and so we can keep bringing you first-rate services. We may also disclose, on an anonymous basis, literal statements made by our customers. At no time, however, will we disclose personal information about a specific customer, unless consent has been specifically granted for the endorsement of our products, or service.

Linked websites are not under our control and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website we advise you to examine their terms and conditions of use.

You have certain rights under the Data Protection Act 1998, including the right to be told what personal information is held about you on our database. Should you wish to exercise that right, or if you have any questions concerning our privacy policy please use the contact details set out below.

Security and prevention against loss, misuse or alteration of information

We have implemented (and will continue to implement) technology and security features, and operate within strict internal guidelines, to safeguard the privacy of your personal information and protect it, so far as possible, from unauthorised or improper use.

Access authorisation is granted only to key members of our staff. Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities using the latest, and safest, technology. For more information read our Security Policy.

Changes to this Privacy Policy

We reserve the right, from time to time, to review and edit this policy in accordance with potential changes to our business structure and as required by law.

Still not sure? Need more information?
Read our frequently asked questions call 0845 521 9999, or Click here to reach us out of hours

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